Order Confirmation:
Once you place an order, you'll receive an email confirmation. This means we've received your order and pre-authorized your credit card. We'll then process the charges and prepare your order for shipment.
Shipping Rates and Delivery Times
Rate Name
|
Processing Time (Mon-Fri)
|
Transit Time (Mon-Fri)
|
Shipping Cost
|
Free Shipping
|
1 - 3 Business Days
|
4 - 9 Business Days
|
Free
|
Delivery and Processing Overview
Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Processing Time: 1 to 3 business days (Monday to Friday)
Delivery Time: 4 to 9 business days (Monday to Friday)
Total Estimated Delivery Time: 5 to 12 business days (Processing + Delivery)
Our Shipping Partners
International Orders:
We currently only ship within the United States.
Tracking Information:
After your payment is processed, your order will ship within three business days. You'll receive a shipping confirmation email with tracking information within 24 hours of your order leaving our warehouse.
Incorrect Address
Please check your shipping address carefully before submitting your order. We are not responsible for undeliverable packages due to incorrect addresses. If an order is returned to us for an incorrect address, we will refund the order amount (excluding shipping costs), and you will need to place a new order.
Address Change
If your order has not yet been shipped, you can request a change of address by contacting our customer service. Once an order has been shipped, we cannot guarantee changes to the shipping address.
For further assistance, please feel free to contact us at
Phone: +1 (888) 755-3822
Email: support@oneupcleaning.com
Address: 312 W 2nd St a2121, Casper, WY 82601, USA